Duck Habits — Support

Last updated September 24, 2026

Get in touch

Questions, ideas or something that did not work? Write to rap.gardini@gmail.com. We reply within 3 business days.

For a problem, tell us what you did, what you expected and what happened, and which device you use (iPhone, Android or browser).

Where is my data?

On your device. The whole app works without an account and offline. The account is optional: it syncs between devices and keeps a copy in the cloud.

Reminders do not arrive

Check that notifications are allowed for Duck Habits in the device settings (in the app: Account > Reminders > Allow notifications). A habit already done that day gets no more reminders that day. Reminders do not work in the browser.

I forgot my password

In the app, go to Account > Account and sync, type your e-mail and tap "I forgot my password". The link arrives by e-mail; check the spam folder too.

How do I move my data to another device?

With an account: sign in with the same e-mail on the other device. Without one: use Account > Backup > Export backup and, on the other device, Import backup.

How do I delete my account?

In the app: Account > Account and sync > Delete account. All the details are on the account deletion page and in the privacy policy.

Privacy policy · Delete account